Donovan Masonry is an Ottawa-based masonry company basing its proven reputation on undisputable facts with over 40 years of impeccable masonry service, punctuality, craftsmanship and never using sub standard materials to win any contract. A superior masonry job does not have to mean unreasonable pricing. With over four decades of business under our belts and with many years of knowledge and experience, Donovan realized that people do really care how much you know and also how much you care for their home.
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Masonry Restoration and Repairs From Your Foundation To The Chimney Top
Our company realizes that success does not come easy in business. It takes vision, ingenuity, leadership and drive. Add hard work, value, creation, strategic planning and commitment to quality. We should never forget the responsiveness to change. Finally, success requires meticulous attention to the bottom line: customer satisfaction.
Most companies will tell a consumer that their chimney has to be torn down completely. The main reason for that there a very few Read more
Not only was a metal cap installed, but the flue liners are also protected. Read more
Parging, the thin coat of cement that covers many foundations is an important aspect of your home. Please note that the bricks are taped to ensure that no parging residue is on the bricks. Read more
Our custom coloured application product is NOT paint. It is used for protecting and decorating above grade foundations and comes in over 30 different colours. Please feel free to read the benefits of this product. Read more
Our services apply to brick and stone re-pointing from the foundation to the chimney top. We also re-point interior and exterior stone and rubble foundations. Read more
Smoke damages can be cleaned from bricks. There is a lot of preparation (covering, masking, etc) before anything can be cleaned. Read more
From time to time brick work becomes so damaged that portions of the wall will need to be replaced. Read more
Chimney sweeper at work. We clean all chimneys from the smallest to the tallest. Read more
It is important to note that our customers are able to choose the color they want to decorate their foundations with. It is not the normal color that is used but imported material that comes with different color. Read more
A caulk is the material used to seal joints or seams against keakage in various structures and piping. Read more
We do our concrete and brick cleaning jobs using an ideal pressure washer that ensures these surfaces are not degraded but still get the job done. Read more
We are experts in safe erection of scalfolds. Safety while erecting scalfolds is very vital to prevent falls and this is why we have been acident free for over 41 years. Read more
Concrete disposal is difficult and even dangerous because it is heavy and unwieldy. Even transporting concrete debris can be a challenge. Read more
Our company has been in the market for the past 41 years. This is a clear depiction of wealth of experience which goes a long way to see to it that we deliver quality.
Our tradesmen are highly qualified experts in the field of building and construction hence are at the cutting edge of service delivery.
Our company focuses primarily on customer happiness and satisfaction. We follow each quote to the detail.
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When a customer pays to get a service rendered to them, they expect nothing short of the best. Masonry business is no exception. Below is a snippet of what we at Donovan Complete Masonry do versus some of our competitors.
This picture depicts some of our competitors' works and it can be easily seen that it is substandard by all dictates of masonry business. Here, customer satisfaction was thrown out of the window. As seen on the pictures, the mortar was poorly applied as it is even on the actual bricks. The "X" shaped wall shows wrong brick restoration and as well the last picture shows the reckless application of mortar on the bricks. Again this re-pointing has hallmarks of lack of experience and apathy at work. The three pictures are of some of my competitors and they depict some prime examples of poor workmanship. This type of work is an embarrassment to a restoration specialist. This business isn’t always about the price quotation one gets from a contractor, one can quote a cheap price so as to entice a customer but at the end, shoddy work like this can be the order of the day. When poor workmanship happens, as in the above pictures, it cannot be easily repaired and it is actually more costly than it would have been if it was properly restored. It is better to have a realistic quotation and have quality restoration that will last for years rather than a cheap quotation that will end up with the homeowner having repairs performed every couple of years. Such works act as an eye opener so that in future engagements, customers will know to invest in choosing the right contractor to work with.
In re-pointing, there ought to be an informed approach in getting the mortar together for a desirable outcome. This requires wealth of experience which is our portion, with 41 years in business; one can clearly see the good that comes with getting someone who understands the restoration process. Homeowners who invest in their homes will not have to offer their houses below market value when they are in the market of selling their home. With mastery of several things in masonry, we are able to deliver great work and keep a good standing with our customer base.
When a customer rushes for a contractor without taking time to review and analyze previous works, one can have such substandard work on their home that they receive no value for ones’ money spent. The mortar was awkwardly applied and smeared on the bricks therefore the not so appealing look is evident in the picture. The appearance it portrays cannot make a customer proud at the end of the day. When a customer fails to give pride of place to meticulous reviewing of a contractor before assigning a job, such substandard work will be a lasting impression. The only way to repair this type of damage, is to replace every single brick that was smeared. Unfortunately, there is a good chance that the exact type of brick (length, colour, and texture) will no longer be available and the repairs will be completed with bricks that will be matched as close as possible to the original bricks.
At Donovan Complete Masonry, we never relent on our endeavor to deliver the best. This chimney restored by us as seen has its bricks laid neatly and the pointing done in an exemplary way. Re-pointing should frame each individual brick out. The mortar colour should be matched to the original mortar colour and not use whatever is convenient. This is the type of job that will bring satisfaction to our customer due to the diligence and professionalism employed in their restoration project. Not only do we endeavor to do work but work that will last several decades and will leave a lasting impact to our clients masonry issues. This is what drives Donovan Complete Masonry; Customer satisfaction
There can be no better way to describe this, terrible. There were no observatory rules employed in executing this brick pointing task. It lacks the masonry clout to stand out as neat job because it isn’t. As you can see, you end up with a smeared look that is not easily repairable. The neatness of this work is lacking, showing the substandard nature it portrays. This hopefully was done by someone who does it for a hobby and isn’t concerned about how the outcome will look which should be the groundwork for any contractor in any business. The "leopard" look is terrible and isn't something a home owner would be proud of. The "leopard" look will advertise to everyone that repairs were completed. Proper re-pointing is matching the mortar colour and the size of the original mortar joint. By performing those two critical functions, it will appear as if there was no restoration completed on the home, which will help in the re-sale of the home.
Donovan Complete Masonry doesn’t compromise on customer satisfaction. Unlike some of our competitors' work as evidenced by the accompanying picture, there is desirable order in how we do the brick pointing jobs. Back to experience, we always ensure that our utmost best is given and that keenness is key as substandard work is not our portion. Your home is an important investment and it is important to keep investing otherwise you can have a home that looks like it has been patched together. We never disappoint. Ours is to offer the best of the best.